Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Pre-Orders & Store Policies
In‑stock PrayerWrks books typically ship within 3–7 business days after your order is placed. You will receive a confirmation email with tracking information once your package ships.
Yes, PrayerWrks ships internationally. Shipping rates and delivery times are calculated at checkout. International customers are responsible for any customs or import fees.
Shipping fees are based on your location and order size and are shown at checkout before payment.
A pre‑order allows you to purchase a PrayerWrks product before its official release date.
Pre‑order items ship on or shortly after the release date listed on the product page. If your order contains both pre‑order and in‑stock items, they may ship separately.
Yes, payment is processed at the time the order is placed.
PrayerWrks does not offer returns or refunds on books or printed materials. Items damaged during shipping may be replaced.
Please contact us within 7 days of delivery with photos of the item, packaging, and your order number so we can arrange a replacement.
If tracking shows your package is lost or significantly delayed, please contact the shipping carrier to file a claim. You may also notify PrayerWrks.
If your order has not yet shipped, contact us as soon as possible and we will try to update it. Once shipped, address changes are not possible.
Yes, you will receive tracking details via email once your order ships.
Sales tax is calculated at checkout where applicable. International orders may include customs or import fees determined by the destination country.
Digital Download (eBook) FAQs
Yes, select PrayerWrks titles are available in digital format for compatible devices. Please check the product description for availability.
After completing your purchase, you will receive an email with instructions for accessing or downloading your eBook.
Available formats (such as PDF, EPUB, or MOBI) are listed on each product page.
eBooks are for personal use only. Printing permissions may vary depending on the file format and copyright restrictions
Yes, PrayerWrks eBooks contain the same content as the printed editions unless otherwise noted.
Because digital products are delivered immediately, PrayerWrks does not offer refunds on eBook purchases. If you experience issues accessing your file, please contact our support team.
No. PrayerWrks eBooks are licensed for individual use only and may not be shared, copied, or redistributed.
You can reach the PrayerWrks team through our Contact page, and we will assist you within 24 hours via email.
Prayer Request FAQs
You can submit your request through the Prayer Request form by providing your name, email address, and prayer request.
All requests are prayed over by the PrayerWrks Prayer Team—trusted intercessors standing in faith with you.
Yes. Requests are shared only with the PrayerWrks Prayer Team unless you grant permission otherwise.
Some prayer request opportunities may require newsletter subscription so we can continue serving you with encouragement and ministry updates.
Absolutely. You may submit new requests whenever something is on your heart.
You may receive emails with encouragement or Scripture. While not every request can receive a personal reply, each one is prayed over.
Prayer requests are typically prayed over within 24–48 hours.
You may submit requests for healing, guidance, relationships, peace, or spiritual growth.
You may submit requests for healing, guidance, relationships, peace, or spiritual growth.
Alongside prayer, please contact your local emergency services if you are in immediate need.
Partnering With PrayerWrks FAQs
Partnering means joining PrayerWrks in prayer, encouragement, and support for the ministry God has entrusted to us.
Financial opportunities may exist, but they are not a requirement—partnership is centered on prayer and support.
Visit the “Partner With PrayerWrks” page to learn how to join, support, and stay connected.
Yes, partners may receive devotionals, testimonies, and special updates.
Yes, you may unsubscribe or change your preferences at any time.
Prayer Request Privacy & Data Use
Information submitted through forms is used solely for ministry communication and prayer purposes. Details are shared only with the PrayerWrks Prayer Team unless permission is granted.
No. PrayerWrks does not sell or distribute personal information.
Submitting a request may include receiving ministry messages. You may unsubscribe at any time.



